The video streaming will time-out after 15 minutes, both on the My Portal as well as on the mobile app.To continue to view your live streams, refresh your internet browser or click on the camera again in your mobile app. To make it easy to view all your cameras, you will only need to log in once into My Portal or mobile app and be able to see a list of all your cameras. The smoothness of video streaming depends on a number of factors, including camera settings, your home broadband speed, as well as the broadband speed of where you are when you try to stream the video.If you choose Ethernet mode, you will require an Ethernet cable (not provided in the camera package) to connect the Ethernet port of the camera to any of available Ethernet port of your router. The connection is dependent on your WIFI signal from your router.
If your camera is faulty and still within the 1 year warranty, you can get a replacement.
If you have previously set up your camera, you will need to delete the camera from your list first by logging into the My Portal and clicking on the “Account Settings” tab on the left.
The address is: Sim Lim Square 1 Rochor Canal Road, #02-22 Singapore 188504 (Nearest MRT is Bugis) Open every day from 11am – 6pm To unsubscribe, you need to log in to My Portal.
Go to “Account Settings”, then click on the “Unsubscribe an existing camera” link, towards the centre bottom of the page, below the video. By doing so, you will not be able to use the camera until you sign up for Home LIVECam subscription again.
Potential and current clients will both appreciate a local phone number in Malaysia for them to use.
Check your websites analytics reports, if you are getting traffic outside the areas you have your listed “Contact Us” phone number you could be missing out on business.
Then, click on the “Need help with a faulty camera” link to select the camera to delete.
Then, you can take your camera to the Service Centre to get a replacement.
Key in the Sing Net email address of the person you’d like to share your camera with.
“Unsubscribe” the camera will terminate your service for that particular camera, thus reducing your camera quota and monthly subscription.
Below is the matrix table illustrating the amount of internet bandwidth consumption in kbps: Default Resolution: 640x480 You will receive a notification on your mobile app as soon as the motion is detected.