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If you're still having problems with the touchscreen, try restoring or resetting your Surface, in that order.Restoring your Surface is a way to undo recent system changes that may be causing problems.The culprit could be as simple as nearby power strip or a lamp on your desk, or it could be something like large equipment or banks of computers.

(With a mouse, click Reset.) If the Reset button is dimmed, your Surface touch calibration is still at factory settings. Sometimes, other electronic devices nearby can interfere with the touchscreen.For example, they might cause the cursor to move unexpectedly.Here’s a list of things to try that may help Surface respond correctly to touch.If you’ve tried all these things and they don’t work, you’ll need to send your Surface in for service.To find out if this is the problem, take your Surface to another room, another building, or outdoors.

If the touchscreen problem occurs only in certain locations, you’re probably getting electronic interference.(With a mouse, select Reset.) If the Reset button is dimmed, your Surface touch calibration is still at factory settings. Sometimes, other electronic devices nearby can interfere with the touchscreen or make the cursor on your Surface move around unexpectedly.The culprit could just be a nearby power strip or a lamp on your desk, or it could be something like large equipment or banks of computers.For more info, see Clean and care for your Surface.If the touchscreen still doesn’t work correctly, go to Solution 2.Restoring your Surface doesn’t change your personal files, but it might remove recently installed apps and drivers.